Payment Policy

All online payments are processed through secure, PCI-DSS compliant payment gateways. We do not store complete card details on our servers. Charges are made in Indian Rupees (INR) unless otherwise stated.

Personal Information We Collect

• • Name, contact number, email address and postal address
• • Government-issued ID details required at check-in
• • Booking preferences, stay history and special requests
• • Payment information processed via our payment partners
• • Technical data such as IP address, device and browser type

How We Use Your Information

• • To process reservations, payments and confirmations
• • To personalise your stay and respond to requests
• • To send booking updates, offers and service communications
• • To comply with legal, tax and regulatory obligations
• • To improve our website, services and guest experience

Data Sharing

We do not sell your personal information. Data may be shared with trusted service providers (payment processors, booking engines, IT partners) strictly to deliver our services, and with authorities where required by law.

Data Security & Retention

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. Personal data is retained only for as long as necessary to fulfil the purposes described here or as required by law.

Cookies & Analytics

Our website uses cookies and analytics tools to enhance functionality and understand usage patterns. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

Privacy Contact

For any privacy-related queries or requests to access, correct or delete your data, contact us at info@lepondybookinglink.com or call +91 63776 07805.