Last updated: July 2025
Hotel Policies
To ensure a comfortable and memorable stay for every guest, please review our hotel policies below. Our team is always happy to help with any questions.
Check-In / Check-Out
We follow a 24-hour check-in / check-out policy — whatever time you check in, your check-out is 24 hours later. Front desk assistance and room service are available 24 hours a day.
ID Requirements
A valid government-issued photo ID is mandatory at check-in for all guests. PAN cards are not accepted as valid photo identification.
Foreign Guest Documentation
Foreign nationals must present a valid passport and visa at check-in, as required under applicable regulations.
Children Policy
Children of all ages are welcome. Children below 6 years stay complimentary using existing bedding.
Complimentary & Extra Bed
One complimentary bed arrangement may apply for young children. Additional extra beds or mattresses are available on request at an added charge.
Pet Policy
Pets are not permitted within the resort premises, except recognised service animals where required by law.
Smoking Policy
The resort is non-smoking indoors. Smoking is permitted only in designated outdoor areas.
Payment & Cancellation
Payments and cancellations are governed by our Payment Policy and Cancellation & Refund Policy respectively.
Beach & Pool Timings
The swimming pool and private beach access operate during posted hours. Use is at the guest's own risk and children must be supervised at all times.
Swimwear
Appropriate swimwear is required in the pool. Please shower before entering the pool for everyone's comfort and hygiene.
Outside Food & Liquor
Outside food and beverages, including liquor, are not permitted within the resort premises.
Property Damage
Guests are responsible for any loss or damage to resort property caused during their stay.
Parking & EV Charging
Complimentary on-site parking is available for in-house guests. EV charging may be offered subject to availability; please check with the front desk.