Last updated: July 2025
Cancellation & Refund Policy
We understand that plans can change. Our cancellation and refund terms are simple, transparent and guest-friendly.
Free Cancellation
Free cancellation is available up to the check-in date. You may cancel your booking any time before check-in at no cancellation charge.
100% Refund
If a booking is cancelled for any reason before check-in, 100% of the amount paid will be refunded to your original source account.
Refund Processing Time
Approved refunds are processed to the original payment method (source account) within 7–10 working days, subject to your bank's timelines.
No-Show Policy
Failure to arrive on the check-in date without cancelling in advance (no-show) may be treated as a used booking as per property terms.
Cancellation After Check-In
Early departures after check-in are treated as a shortened stay and are non-refundable for the nights already availed.
How to Request a Cancellation
To cancel, contact us at info@lepondybookinglink.com or +91 63776 07805 with your booking reference. Cancellation is effective from the time we receive your request.
Date Changes
Subject to availability, date changes may be permitted before arrival. Any difference in tariff will apply.
Multi-Room Cancellations
For bookings with multiple rooms, partial cancellations are permitted; refunds apply only to the cancelled rooms as per this policy.
Force-Majeure Refunds / Rescheduling
In cases of force majeure, we will offer rescheduling or a full refund to source wherever reasonably possible.